sysconsol    
sysconsol
 
Development and Maintenance 
 BPO and Vendor Set up
Software Audit and Re-Engineering 
Software Training 
 
Business Process Outsourcing
Sysconsol provides a broad range of services from customer relationship management, back office transaction processing to industry specific solutions. The key element of services delivery is an integrated approach towards providing increasing value over the entire course of our client relationships. This involves a phased approach towards process standardization, process optimization and process re-engineering

Why do you go for Sysconsol BPO?

The key benefits of using our customer interaction services include

  1. Improved customer service levels with 24/7 service
  2. Reduced customer support/marketing costs
  3. Higher sales conversion rate
  4. Enhanced flexibility to manage service peaks and troughs, product lifecycles
  5. Homogeneous, clearly defined processes across geographies
  6. Greater coverage and number of interactions with customers

We serve in a verity of segments for your BPO needs

  • Customer Services
  • Telemarketing Services
  • Technical Support Services
  • IT Help Desk Services
  • Insurance Processing
  • Mortgage Processing
  • Finance & Accounting Solutions
  • Knowledge Services


Security

We recognize that security is an extremely critical aspect of any operation, especially those dealing with information and protecting customer information/IPR is critical for managing a customer's business. We are continually auditing our security internally with an internal team of certified security professionals. These teams are given the brief for periodically monitoring the security awareness and readiness of operational areas. Sysconsol BPO is open to its client conducting an independent security audit.

 
Vendor Setup

No more cultural or language barriers. No more issues with accountability. No more problems with quality control. Syconsol offers clients the best of both worlds: Identify cost-effective solutions providers, without any of the issues you may fear when you outsource offshore. We take the risk you fear as our work.

We

  • identify the offshore vendor for you
  • analyze the vendors track records for you
  • study their advantages and disadvantages for you
  • define the standards of the vendor for you
  • enter into agreement with the vendor for you
  • Get the job done for you

In Sysconsol we understand how important is an IT vendor for your business and we take immense care in identifying them for you. Some of the main criteria's we look for while selecting your vendor

  • Provide Support for New Technologies by establishing dedicated offshore centers of excellence of any size very quickly and efficiently with diverse skills.
  • Provide Accelerated Delivery and improved service levels by ensuring rapid team deployment to undertake projects, of various sizes and complexities, for development and maintenance.
  • Normalize Demand by undertaking major migrations and conversions from one platform to another.
  • Fill the Skills Gap by providing application support on diverse platforms.
 
 
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